FAQ

Frequently asked questions

Can i use these 3d models for commercial purposes?


You check in the description for each model, whether it can be used commercially. All our original models can be used for any type of commercial purposes unless stated otherwise. While, models which depict a fanart are only available for editorial uses.




What type of commercial uses are allowed?


Using 3d models in your games, movies (Youtube videos etc.), or any other commercial purposes are allowed. Reselling or redistribution of any of our products is strictly prohibited.




Are these 3d models printable?


No.




How can i contact if i have questions about a particular 3d model?


You can contact us via 'contact us' button at the top menu. Please specify the product title you are quering about. Alternatively, you can also contact us via email: contacta2games@gmail.com




Are there free 3d models available?


Yes, there are some free 3d models available. You can check that via 'free' section on our homepage.




How to buy multiple 3d models at once?


Add all your favorite 3d models to cart one by one. When you are done, click on the cart icon at the top right and buy all your favorite 3d models at once.




What payment methods do you accept?


Currently, we accept Paypal. If you do not have a paypal account, Credit/Debit card option may be available through paypal guest checkout. For that you do not need to have paypal account. You can pay using your Credit/Debit card without logging into paypal. Alternatively, if you are unable to purchase an item due to any kind of payment issue kindly contact us and we may make alternate arrangement for you.




What do i get after purchase?


After purchase, you will get a link to download the files (Zip). We provide you with Blender source file, Textures, An optimized FBX file, a high quality FBX file (non-optimized), VRM file & Unity packages for VRChat & Game development use. Kindly check the description for each product regarding availabilty of files as some files maybe unavailable for certain products.




Will the 3d models work on VRChat?


Yes, all of the 3d models are available with their respective VRChat package. You can use these package to upload the model to VRChat without any setup or hassle.




Are there any refund policy?


Yes, we may offer you refund within 7 days of your purchase under certain circumstances. If you have purchased an avatar/character and it is not working as intended. Contact us, and we will try to help you out. If we are unable to solve your problem, you will get a refund. Please note: Refund can only be processed in cases if the avatar/character is unusable due to the problem.




What are custom orders?


Custom orders are a type of 3d model commision. You may give your character details, references, features and we will create it specially for you. Prices of custom orders depends on several terms and varies according to your needs. Please check the custom order section for pricing and feature details.




Are these 3d models optimized for good performance?


We make sure to keep our model as much optimized as it could be while still maintaining the quality. However, if you need any of our 3d models super-optimized kindly contact us. We may charge you a fee of about 20$ or more for the service.